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Your personal data is protected with care and transparency.
Tuplix respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your data when you access or use our FASTag recharge services.
We collect limited information to process your recharges efficiently and securely, including:
● Vehicle details : Vehicle number, bank-linked FASTag ID.
● User information : Name, mobile number, and email address.
● Payment details : UPI ID, bank details, or card details (processed securely by our payment partners).
● Technical data : Device type, browser, IP address, and usage patterns for analytics and security.
Your data helps us provide a better experience. We use it to:
● Process FASTag recharges and payment transactions.
● Send SMS/email notifications for recharges and balances.
● Provide real-time alerts and reminders.
● Improve our website’s functionality and customer support.
● Prevent fraudulent transactions and enhance account security.
We use bank-grade SSL encryption and industry-standard security protocols to protect all data transmitted through Tuplix. Your payment data is never stored on our servers. It is handled directly by certified payment gateways that comply with PCI-DSS security standards.
Tuplix does not sell, rent, or trade your personal data. However, we may share limited data only in the following cases:
● With payment gateway providers for transaction processing.
● With government or legal authorities when required by law.
● With analytics tools (in anonymized form) to improve service performance.
Tuplix uses cookies to enhance user experience and site performance. Cookies help us remember your preferences and improve website speed. You may disable cookies any time from your browser settings.
As a Tuplix user, you have the right to:
● Access and update your account information.
● Request deletion of your account data.
● Withdraw consent for marketing communication.
● Contact support for any data-related concerns.
Our platform may contain links to third-party websites (such as bank portals or payment gateways). Tuplix is not responsible for the privacy policies or content of those external sites.
Tuplix retains user data only for as long as necessary to fulfill recharge services and comply with legal obligations. Once data is no longer required, it is securely deleted.
Tuplix may update this Privacy Policy from time to time to reflect changes in technology, regulations, or business operations. Updated versions will be published on this page with a revised date.
For privacy-related queries, please contact:
● Email: tech.computivit@gmail.com
● Phone: +91 7895288600
● Address: 13/42b, First Floor, Room No 105, Tilak Nagar (west Delhi), West Delhi, New Delhi, Delhi, India, 110018.